1 – You’ve emailed us and we have checked availablility
2 – We schedule a time to ‘meet’ whether its face to face when you are down south (or I’m up your way), or via FaceTime or Skype
We do not conduct meetings over the phone, we want to get a good feel if we are the right fit for you, and this is best achieved face to face, over Skype or Face TIme.
At this meeting we brainstorm your wedding together, and gather a few basic details – so that if you go ahead with the booking then we have your information. This meeting is beneficial to you even if you decide to not proceed, as there are probably many things that you have not considered or mulled over as yet, and a brainstorming session is always a good thing! Its not a meeting to decide how things will be done, but rather to discuss the options and the pros and cons of each option…. Then its up to you guys to make an informed decision.
After our meeting, I will send you the Booking Form with details we cover. Within this email is also any additional information such as other suppliers or suggestions relevant to our discussions.
You then either decide that we are not the right suppliers for you; or you that you would like to proceed, and pay the deposit to confirm your booking. If you need time to think, please take it. It’s a big day and an important decision as you must be 100% comfortable with all of your suppliers. Should we get another enquiry for your date we will notify you within 3 weeks of sending the Booking Form after our brainstorming session. Once the deposit has been received our end, we confirm your booking with your invoice, and send you on the Wedding Planning Sheet and a Run Sheet Template, as well as your client log in details.
Client Log In is where you will find all the information you need for your wedding. There are supplier lists, specific venue information, information on choosing your MC, acoustic musicians and bongo players worth considering, more photo booth information, considerations for your Run Sheet, a wedding planning timeline and a checklist.
Once you decide on an MC, they will need to read the MC Document, which is lengthy but will enable them to feel very relaxed about the event, and to look forward to it! We work very closely with the MC on the night, they are your guest – so we want them to be able to relax and enjoy themself, rather than looking at the time or worrying about how to run an event – leave that to us! We are also happy to MC rather than appointing one of your friends or family members for the job. However, its more personal when the MC is close to you, and usually people are very happy to support you by being given an important role. The sense of accomplishment is always awesome too!
You will appreciate our assistance in the lead up to the big day. It’s usually the last three or four weeks when you are pulling everything together that hiring professionals really pays off. Its hard to put into words, but to give you an example, usually with most clients there are around fourty to fifty emails – which is great to be able to offer such a huge resource of support when its needed.